From time to time we need additional resources and new part time staff members for our Japan operations team.  If you think you are a good fit for the part-time, project-based work described below, please contact us directly.

Reservations Support

Location:  Prefer Japan-based as our vendors will not make calls to the US. Can be virtual if you have access to a Japanese phone number for both fax and phone calls.

Nature of Work:

• Assist US-based travel planners by making hotel reservations for groups and independent travelers in Japan
• Assist US-based travel planners by making restaurant reservations for groups including all stages of the process
• Communicate in Japanese with our current vendors via phone and fax during Japan business hours. 
• Communicate in English via email and/or zoom with US based planners. 
• Response time is negotiable but generally requires active monitoring of email at least 5 days a week. 
• Ability to research new venues, hotels and restaurants for the company's client projects. 
• Fundamental understanding of the travel industry is preferred.

Requirements:

Fluent in Japanese

Understanding of Japanese culture and etiquette regarding communications, meetings, research inquiries

Fluent in English

Fax and phone number in Japan

Work is during Japan business hours

Working understanding of how hotels and restaurants in Japan operate

Ability to work with Excel spreadsheets and Google sheets for intra-team communication

General computer skills since this is not a job that can be done from your phone.

This is regular part-time virtual work with some seasonality.   Estimate is 20-40 hours per month.  Pay is commensurate with experience and is yen-based monthly.  Our busiest times are generally in the months before the spring and fall travel seasons.  Some months are slower, some months are busier.